Terms of Use

Welcome to the Zo Damage Website (“Website”). Please read these Terms of Use carefully.

By accessing or using the Website, you acknowledge that you have read and understood these Terms of Use. The information contained in this Website is for general information purposes only.

The information is provided by Zo Damage and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is, therefore, strictly at your own risk.

In no event will we be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.

Through this Website, you are able to link to other Websites which are not under the control of Zo Damage. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the Website up and running smoothly. However, Zo Damage takes no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.

Any redistribution or reproduction of part or all of the contents in any form is prohibited without our express written permission. You may not distribute or commercially exploit the content in any way, shape or form. Artists retain copyright of their works (physical and/or digital) featured and/or purchased, including music and photography.

You agree to indemnify Zo Damage and hold its officers, directors, employees and licensors harmless from any and all claims, demands and damages (including but not limited to legal fees) made by a third party due to or arising from or related to your violation of these Terms of Use, or any laws, regulations or third party rights.

All prices, including special offers and shipping, are subject to change at Zo Damage's sole discretion.

Please choose your purchases carefully. Zo Damage does not offer refunds for any purchases made through the Website.

It is your responsibility to ensure that Zo Damage has accurate and up-to-date information about you, including your shipping address. Zo Damage shall not be responsible for any ‘lost’ or ‘missing’ parcels.

PBS member discount available in-store only. Proof of current membership is required. May not be used in conjunction with other offers.

These Terms of Use and the access and use of the Website shall be governed by and construed in accordance with the laws of Victoria, Australia. By accessing and using the Website, you accept that any dispute under these Terms of Use or arising out of access and/or use of the Website shall be subject to the exclusive jurisdiction of the Victorian Courts in Australia, and by accessing and/or using the Website, you hereby submit to the jurisdiction of such courts for such purposes.

You are solely responsible for compliance with any applicable laws of the country from which you access this Site.

Privacy policy

What information do we collect?

We collect information from you when you subscribe to our newsletter or purchase a subscription.
When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site anonymously.

Google, as a third-party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads based on your visit to our site and other sites on the Internet. You may opt out of using the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve our Website, we continually strive to improve our Website offerings based on the information and feedback we receive from you.
To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc) will not be kept on file for more than 60 days.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider systems to recognise your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our Website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection

We do not collect any information from anyone under 13 years of age. Our Website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our Website and not to information collected offline.

Terms of Use

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Website at zodamage.com.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us from the contact page on this website.

Shipping Policy

Print orders within Australia are shipped via Australia Post Standard Parcel Post service with a tracking number. An email with the tracking number for your order will be sent once dispatched. Prints are shipped in sturdy cardboard tubes or flat-packed. Shipping and packaging fees apply. Insurance is not included. Conditions apply. Zo Damage does not currently offer international online purchasing. For all international purchase enquiries, contact us via the contact page of this website at https://zodamage.com/contact.

Returns policy

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

We only replace items if they are defective or damaged. Photographs of defective or damaged items, including packaging as received, are required in all instances and must clearly show defects and or damage as received. For further information regarding our returns policy, including to submit a return contact us via the contact form on this website at https://zodamage.com/contact or in writing at the address listed below.

Zo Damage takes the greatest care in the packing and shipping your orders. For goods damaged in transport, you will need to email a photograph of the goods as received and tracking information to the shipping service provider.

To return your product, you should mail your product to:

Zo Damage
HQ
521 Queensberry St
North Melbourne VIC 3051
Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-transferable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.