FAQs

See The Sound Pop-up Shop

Shop 115 Therry St Melbourne 
Opposite Queen Victoria Market deli she main entrance

Hours
Tuesday: 8am-2pm
Thursday: 8am-2pm
Friday: 8am-3pm
Saturday: 8am-5pm
Sunday: 8am-4pm

Selected items in stock available to purchase online. PICK UP ONLY.

LAY-BUY NOT AVAILABLE.

FACEBOOK https://www.facebook.com/seethesound.melbourne
INSTAGRAM https://www.instagram.com/seethesound.melbourne/

Zo Damage Online Store / Website

How are prints shipped?
Small prints are shipped flat packed, secured between cardboard sheets and placed in a mailing bag marked Do Not Bend – Photo Inside. Medium to large prints are packed in cardboard tubes clearly marked Do Not Bend – Photo Inside. See photos below.

Flat pack shippingTube shipping

Products shipped within Australia via courier service. Tracking supplied. Insurance not included. Delivery time 2-3 days from despatch.

Our courier service DOES NOT deliver to PO Boxes or Parcel Lockers. Please include a preferred STREET ADDRESS for shipping AND instructions for courier such as leave on porch if not home / leave at reception, etc.

Do you offer free shipping?
Free shipping Australia wide. 

International
International orders welcome. Selected products only. Shipping fees apply. Framing not available for international orders. All inquiries contact us here.

Are the photographs original prints?
Yes they are. All images are created from original RAW files using the highest quality archival inks and paper. Each photograph is hand signed by the photographer. See below signed Peaches print.

What does limited edition mean?
A limited edition (Ltd Ed) print or product is related directly to the number of units that are created. Each limited edition item is hand signed and numbered by Zo Damage. Limited edition photographic prints are created with archival quality inks on archival paper.

What does open-ended edition mean?
Open-ended (OE) edition prints and products are not limited to a set number units. Open-ended edition photographic prints are hand signed by Zo Damage, and created using the highest quality archival inks on archival paper. 

What paper stock to you use?
Zo Damage uses Ilford Galerie smooth pearl to produce the highest quality archival prints. Paper stock listed with each product.

Is a framing service available?
Framing service available on request. Additional charges and shipping fees apply. Australia only. All framing inquiries contact Zo Damage here.

What frame style and size options are available?
Frame styles available are the same as those used by Zo for exhibitions. Contact us here for more information. 

How do I apply my discount code?
Discount codes are applied at checkout.

What products can I use my discount code on?
Discount codes may not be used in conjunction with any other offers or on sale items unless stated otherwise. Special offers and prices subject to change without notification.

Can I use a discount code more than once?
Discount codes are single use per customer only. Discount applied to all eligible products in your order.

For all other inquiries contact Zo Damage here.